What You Never Want to Hear Your Vendor Say

Posted on Mar 8, 2018 7:35:00 AM

What’s one of the worst things you can hear your vendor say? We’ll give you a hint: It basically means “not my problem,” and when you hear it, you’re back to square one. You never want to hear your technology integrator say, “That’s another vendor’s issue.”

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What is IT Relevancy and Why Does it Matter to You?

Posted on Dec 28, 2017 4:35:41 PM

Trade two minutes of your time to learn what IT relevancy is and why it matters to you. Make 2018 the year that your IT department becomes a contributor to your organization's objectives.

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The Year of IT Relevancy

Posted on Jan 9, 2017 12:22:27 PM

It’s officially 2017. You’re probably hard at work gearing up for an amazing year that includes professional development, workplace initiatives, and zero deaths of childhood heroes (please!). But don’t forget to add one very important professional resolution to your list for 2017: IT Relevancy.

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What Prevents IT Relevancy?

Posted on Aug 18, 2016 4:49:23 PM

We’ve written before about why you should create a relevant IT team and how to become relevant to your organization. But we haven’t explored the roadblocks that prevent teams from actually achieving those goals.  There will be hurdles to overcome along the path to IT relevancy. Your team will reach its goal faster if you can anticipate those challenges and know what solution to pull out of...

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Outsourcing is NOT a Four-Letter Word in IT Departments

Posted on Aug 9, 2016 3:37:08 PM

If there’s one point we want to get across to IT departments, it’s this: the only reason for your existence is to serve the mission of your organization. That’s it. Regardless of whether you work for a church in Kansas or at Nike headquarters, the only reason you are in operation is to enable and contribute to your organization’s business objectives. Period. 

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A Golf Lesson for IT Efficiency

Posted on Aug 4, 2016 10:16:51 AM

“In the immortal words of Jean Paul Sartre, 'Au revoir, gopher.'” - Carl Spackler

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Why Does It Matter That IT is So Busy?

Posted on Jul 14, 2016 9:58:26 AM

Most businesses will accept the fact that their IT team is overworked. In fact, according to Security Magazine, 63% of IT  teams are understaffed. But some managers and executives might also wonder why it’s such a big deal that their IT staff is busy. They are getting paid to be there anyway, so why not keep them occupied? The question isn’t so much about whether or not the staff is busy—or...

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3 Challenges Overworked IT Teams Face Every Day

Posted on Jul 7, 2016 1:28:13 PM

IT teams have a lot of responsibility today— especially considering that every modern organization is so dependent on technology. For example, Gartner recommends a ratio of 250 devices to every one IT staffer, but most IT teams are working with a ratio of 2,700 to one. And that doesn’t begin to include responsibilities such as network hardware, storage, applications, or information databases....

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Relevant IT vs IT Firefighters

Posted on Jun 22, 2016 2:00:26 PM

There are two ways to manage an IT department. One involves constantly battling a break-fix model without having any opportunity to contribute to your organization’s business objectives. The other model revolves around being a strategic part of the planning process for key stakeholders within your organization. Let’s take a look at both of those models and why one is far superior for you and...

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Quit Fixing Stuff: How to Get out of the Trouble Ticket Business

Posted on Jun 2, 2016 12:06:15 PM

Most K-20 IT departments spend their time firefighting and working in broken-machine land. They spend their time on break/fix issues, completing upgrades, and installing software. This is an issue because it leaves very little time for doing what actually matters: creating strategy for technology that makes a difference in the classroom. The time to change is now because in a few years you...

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